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Privacy Policy

Effective Date: April 8, 2025

At DDTech Solutions LLC ("Company", "we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LangWizz, our AI-powered language learning application ("App"). By using LangWizz, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the App.

1. Who We Are

LangWizz is owned and operated by DDTech Solutions LLC, a registered company located at:
7901 4th St N STE 300, St. Petersburg, FL 33702, USA.

For questions or concerns about this Privacy Policy, you can contact us at:
Email: support@langwizz.com
Mail: DDTech Solutions LLC, 7901 4th St N STE 300, St. Petersburg, FL 33702

2. Information We Collect

We collect various types of personal and non-personal information to improve your experience with LangWizz. The information we collect may include:

a) Personal Information

  • Email Address: Collected during account registration or subscription purchase.
  • Payment Information: Processed securely through Apple Pay. We do not store your full payment details on our servers.
  • Device Information: Includes device model, OS version, unique device identifiers, and crash data.

b) Automatically Collected Information

  • Usage Data: Includes session time, features accessed, lessons completed, and interaction patterns within the app.
  • IP Address and Location (approximate): To ensure compliance with regional regulations and customize language content.

c) AI Interaction Data

  • User Inputs: Voice or text inputs you provide to use AI features (e.g., language exercises or translations).
  • This data may be temporarily stored and anonymized to improve our AI models.

3. How We Use Your Information

We use your data to deliver a safe, functional, and personalized learning experience. Specifically, your data may be used for:

  • Creating and managing user accounts
  • Sending important service announcements or updates
  • Providing personalized language lessons and feedback
  • Processing subscriptions and in-app purchases
  • Improving the performance and reliability of our app and AI systems
  • Responding to customer support requests
  • Analyzing app usage and user trends to improve content and design
  • Ensuring legal compliance and enforcing our Terms of Service

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share data in the following ways:

a) Service Providers

We work with trusted third-party providers who perform services on our behalf, including:

  • Payment processing (Apple Pay)
  • Hosting and storage (cloud platforms)
  • AI services (may involve third-party APIs)
  • Analytics providers

These partners are contractually obligated to protect your data and use it only for the purposes we specify.

b) Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

c) Business Transfers

In case of a merger, acquisition, or sale of company assets, your data may be transferred to a new entity. We will notify you if such changes impact your privacy rights.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the services you requested
  • Fulfill legal, regulatory, or reporting obligations
  • Improve product experience (in anonymized format)

If you delete your account, we will remove your data from our systems within 30 days, except for data required to comply with legal obligations.

6. Data Security

We implement strong security measures to protect your personal data:

  • Secure servers with encryption (HTTPS, TLS)
  • Authentication controls for access to personal data
  • Regular security audits and vulnerability checks
  • Encrypted storage of sensitive data

Despite these efforts, no online platform can guarantee complete security. By using LangWizz, you acknowledge and accept this risk.

7. Children's Privacy

LangWizz is not intended for use by children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children without verified parental consent.

If we discover that we have unintentionally collected data from a child without appropriate consent, we will delete it promptly.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

a) Right to Access

You may request a copy of the personal data we hold about you.

b) Right to Rectification

You may correct inaccurate or incomplete personal data.

c) Right to Deletion

You may request deletion of your personal data (subject to legal exceptions).

d) Right to Data Portability

You may request your personal data in a portable format.

e) Right to Restrict or Object

You may object to how we use your data or request limitations on its use.

To exercise any of these rights, please email: privacy@langwizz.com

9. International Users

LangWizz is based in the United States. If you are accessing our app from outside the U.S., your data may be transferred to and processed in the U.S. or other countries with different data protection laws. By using LangWizz, you consent to this transfer.

We comply with international data privacy laws including the General Data Protection Regulation (GDPR) for EU/EEA users and the California Consumer Privacy Act (CCPA) for California residents.

10. Third-Party Services

LangWizz may contain links to third-party websites or use third-party plugins or services (e.g., Apple Pay, analytics tools). We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing their privacy policies independently.

11. Cookies and Tracking

While LangWizz is primarily a mobile app, if you use our website, we may use cookies or similar tracking technologies for:

  • Website analytics
  • User authentication
  • Marketing or retargeting campaigns

You can manage cookie preferences through your browser settings.

12. Subscription and Payment Data

If you purchase a subscription via Apple Pay:

  • Your transaction is securely processed through Apple's payment infrastructure.
  • We do not store your full payment details.
  • We may receive confirmation of successful payments and limited metadata (e.g., transaction ID).

Apple's privacy policy applies to your use of Apple Pay: https://www.apple.com/legal/privacy

13. AI Data Usage

LangWizz uses artificial intelligence features for real-time conversation practice, grammar correction, and personalized lesson feedback. Your interaction data (text or voice) may be:

  • Temporarily stored for processing
  • Anonymized and used to improve our AI models
  • Deleted after processing, depending on the nature of the service

You can opt out of AI-based data collection at any time by contacting us at: privacy@langwizz.com

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in technology, law, or business operations. When we make changes, we will:

  • Update the "Effective Date" at the top
  • Notify users through the app or email when material changes occur

We encourage you to review this policy regularly.

15. Contact Us

For any questions about this Privacy Policy or to exercise your privacy rights, contact us at:
DDTech Solutions LLC
7901 4th St N STE 300
St. Petersburg, FL 33702
Email: privacy@langwizz.com